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Beautifully Simple User Feedback
Give users the right tools to collaborate and provide valuable feedback for you to manage
Try Userback free
Trusted by thousands of businesses worldwide
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Collect and manage your user feedback for all your web projects in one place

If you're an agency delivering web projects for clients, working in a team or collecting feedback on your site, Userback will save you time by managing feedback for all of your web apps in one place.

Projects that work with multiple teams or clients

Do you work on multiple client projects at the same time including your own internal web projects? Userback gives you more control over projects by allowing you to add multiple projects, multiple users and manage those users with project based restrictions.

Userback’s flexibility means you can decide if you action the feedback on behalf of your clients or simply Integrate Userback into your clients project management workflow tool and give them the tools to turn feedback into actionable tasks. Just bill them for the tool. Cha-Ching, Instant revenue stream!

Just draw on the screen

Get users to articulate exactly what content or features that need fixed. Userback lets users literally draw and write on your web page.

Customizable widget

Customize the Userback Widget to match your website branding. Change colours, placeholder text, button image and a lot more!

Collaborate and Share

Vote, share and collaborate on existing feedback. Make existing feedback visible to users via the widget for more collaborative feedback.

Works on live sites

Users and clients have a lot to say. Give them a visual voice with Userback and collect bug reports and feedback on your live sites and applications.

Perfect for developers

Userback works on Dev hosts with or without a browser extension. Perfect for QA, UAT bug reporting and client feedback on staging hosts.

Browser Extension

When you're unable to install the widget code on a site, use the browser extension to collect feedback from any site or application including local files.

Track and measure your feedback and teams productivity

Start collecting user feedback

Get insights into how your web projects or client campaigns are performing with real time analytics based on feedback activity. Track feedback by browser, feedback over time and importantly team productivity


3,147
Feedback created

1,596
Feedback closed

23.56%
Mobile Devices

76.44%
Desktop

11
Countries

8
Browsers

4
Operating Systems

21
Categories

Screenshots

Collect feedback with screenshots to help pinpoint specific items on your website or in your app that the feedback relates to. Spend less time searching and more time fixing, changing or updating.

Userback - Screenshot

Notifications

Get instantly notified when you receive new feedback by email, or chat (Hangouts, Slack, HipChat). Turn on notifications for new feedback, new comments, feedback assigned to you and more.

Userback - Notification

Feedback management

Collecting feedback is just part of the solution. Being able to manage your feedback by tagging, categorising and filtering will allow you to quickly prioritise feedback requiring your immediate attention.

Userback - Manage Feedback

Integrations

Userback is integrated with the most popular bug tracking and project management tools to ensure all feedback that requires action can be managed with your existing processes. See a product missing? Leave us some feedback and we'll see what we can do. Find out more.

API

Userback can also be seamlessly integrated within your own web app where the feedback window is triggered by clicking on a button or a link contained in your app.

Userback - API

What our clients say

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers