Trusted by 20,000+ teams around the world.
Collect and respond to feedback visually
Stop managing feedback over email! Give your team and customers the tools they need to quickly report bugs and feedback with annotated screenshots, pinned comments and more.
Better feedback. Less confusion.
Remove confusion with screen recordings and allow your team to collect actionable user feedback directly from your website or application.
Designed for Product Managers, Software Developers & Customer Support
Integrate with your favorite tools
Save time by integrating Userback with the most popular bug tracking and project management tools.
Try Userback for free. We think you'll love it!
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What our clients say
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level
What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.
When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches
The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.
I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.
Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders