Real-time User Feedback
Give users the right tools to collaborate and provide valuable feedback for you to manage
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Manage your user feedback for all your web projects in one place

If you're an agency delivering web projects for clients, a product manager working in a team or collecting feedback on your site, Userback will save you time by managing feedback for all of your web apps in one place.

Live Screenshot

Multiple teams or clients

Do you work on multiple client projects at the same time including your own internal web projects? Userback gives you more control over projects by allowing you to add multiple projects, multiple users and manage those users with project based restrictions.

Userback Collaboration

Track and measure your feedback and team's productivity

Start collecting user feedback

Get insights into how your web projects or client campaigns are performing with real time analytics based on feedback activity. Track feedback by browser, feedback over time and importantly team productivity

Feedback with Screenshots

Collect feedback with screenshots to help pinpoint specific items on your website or in your app that the feedback relates to. Spend less time searching and more time fixing, changing or updating.

Userback - Screenshot


Userback is integrated with the most popular bug tracking and project management tools to ensure all feedback that requires action can be managed with your existing processes. See a product missing? Leave us some feedback and we'll see what we can do..

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Get instantly notified when you receive new feedback by email, or chat ( Slack, Microsoft Teams). Turn on notifications for new feedback, new comments, feedback assigned to you and more.

Userback - Notification

Feedback management

Collecting feedback is just part of the solution. Being able to manage your feedback by tagging, categorising and filtering will allow you to quickly prioritise feedback requiring your immediate attention.

Userback - Manage Feedback

JavaScript API

Userback can also be seamlessly integrated within your own web app where the feedback window is triggered by clicking on a button or a link contained in your app.

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1// Open or close widget;
5// Set custom data set
6Userback.custom_data = {
7    account_id : 2,
8    name: "John"
11// Widget settings
12Userback.widget_settings = {
13    language : "fr",
14    style : "text"

Just draw on the screen

Get users to articulate exactly what content or features that need fixed. Userback lets users literally draw and write on your web page.

Customizable widget

Customize the Userback Widget to match your website branding. Change colours, placeholder text, button image and a lot more!

Collaborate and Share

Vote, share and collaborate on existing feedback. Make existing feedback visible to users via the widget for more collaborative feedback.

Works on live sites

Users and clients have a lot to say. Give them a visual voice with Userback and collect bug reports and feedback on your live sites and applications.

Perfect for developers

Userback works on Dev hosts with or without a browser extension. Perfect for QA, UAT bug reporting and client feedback on staging hosts.

Browser Extension

When you're unable to install the widget code on a site, use the browser extension to collect feedback from any site or application including local files.

What our clients say

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

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