- Feedback management
Collect and manage your user feedback for all your web projects in one place
If you're an agency delivering web projects for clients, working in a team or collecting feedback on your site, Userback will save you time by managing feedback for all of your web apps in one place.
Projects that work with multiple teams or clients
Do you work on multiple client projects at the same time including your own internal web projects? Userback gives you more control over projects by allowing you to add multiple projects, multiple users and manage those users with project based restrictions.
Userback’s flexibility means you can decide if you action the feedback on behalf of your clients or simply Integrate Userback into your clients project management workflow tool and give them the tools to turn feedback into actionable tasks. Just bill them for the tool. Cha-Ching, Instant revenue stream!
Track and measure your feedback and team's productivityStart collecting user feedback
Get insights into how your web projects or client campaigns are performing with real time analytics based on feedback activity. Track feedback by browser, feedback over time and importantly team productivity
Collect feedback with screenshots to help pinpoint specific items on your website or in your app that the feedback relates to. Spend less time searching and more time fixing, changing or updating.
Get instantly notified when you receive new feedback by email, or chat (Hangouts, Slack, HipChat). Turn on notifications for new feedback, new comments, feedback assigned to you and more.
Collecting feedback is just part of the solution. Being able to manage your feedback by tagging, categorising and filtering will allow you to quickly prioritise feedback requiring your immediate attention.
Userback is integrated with the most popular bug tracking and project management tools to ensure all feedback that requires action can be managed with your existing processes. See a product missing? Leave us some feedback and we'll see what we can do. Find out more.
Userback can also be seamlessly integrated within your own web app where the feedback window is triggered by clicking on a button or a link contained in your app.
What our clients say
Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers