With a collective 40 years experience working in the software industry, we at Userback know the importance of customer feedback.
After seeing agencies, product managers and designers struggle with no easy way to collect feedback from their users, we knew there had to be a better way.
And that's when Userback was born!
Since 2014 it's been our mission to create a simple, yet powerful way to collect and manage feedback for all your web apps in one place.
We truly believe that through visual feedback and the ability to articulate ideas or provide context to problems, you can build better products and solutions for your customers.
Everything we do at Userback derives from our values. The product we create is a reflection of how we work together as a team.
We are thoughtful communicators who value and respect the contributions that everyone makes to our team. We listen to each other and to our customers and are thoughtful in our responses and actions. After all, we are a feedback company at heart, and what is feedback without listening?
We are in a race with competitors to be the #1 visual feedback and bug reporting tool for software teams. So naturally, we move fast. We make decisions fast. We execute fast. We fail fast. We learn fast. We win fast.
Even though we move fast, it should never come at the cost of quality. We set high standards for ourselves. Plus our customers have high expectations of the tools they use. So every pixel matters.
We spend a huge amount of our time at work. So the more that time doesn't feel like “work,” the better. We can be serious, without taking ourselves too seriously. Ultimately we are a team. We support each other. We have fun together. We win together.
To keep us all connected, we have a virtual office where we have our meetings, play pool, eat lunch and so on.
Each morning, we sign into our respective tools, do our best work, and share puns and GIFs along the way.
We are a team of highly talented engineers, designers and CSS artists. Our mission is to provide a world-class user experience for our customers and to enable them to do the same.
Don't sweat it if you don't meet all the requirements in a job description (does anyone really anyway?). If you're excited about Userback, we'd love to chat!