New Features: Manage Customer Feedback Faster Than Ever

Userback is a powerful customer feedback tool that lets you manage feedback for all your web projects in one place.

And with our latest new features, you can now manage customer feedback faster than ever.

Check it out 👀👇

What’s New

The Feedback Viewer has received a number of UI improvements to help you resolve feedback faster.

  • Never lose sight of key actions like Status, Priority and Assignee
  • Quickly see all comments together in an improved side panel
  • No more need to click around your screenshot to read each pinned comment

  • You can now @mention teammates to ensure they get notified with your comment
  • Easily change whether to notify the Reporter with your comment
  • Quickly notify everyone with a simple @all option

  • Reduce the clutter by filtering on unresolved comments

  • Easily add emojis to your comments. After all, nobody said feedback can't be fun! 🤪

  • Notification emails now include the full conversation and not just the latest comment
  • Save time by seeing the full conversation directly in your inbox

We hope you love these latest updates as much as we do. They're available right now in your account and if you have any questions at all just let us know.

Not yet a Userback customer? No worries. Get started with a free account and start collecting visual customer feedback today!

Try it!

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