Introducing the new and improved annotation tool

Userback is a powerful customer feedback tool that lets you collect visual feedback on any web page.

And with our new and improved annotation tool, it’s now easier than ever to collect feedback with annotated screenshots.

Check it out 👀👇

What's New

The new annotation tool comes with a number of improvements.

• Modern look and feel to impress your clients
• More intuitive way to add text comments
• Optional tutorial for your less tech-savvy clients

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• Small polishes to the video feedback tool for a more intuitive recording experience

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• Attract more attention by adding icons to the Feedback button
• Improved button styling options including a new color picker

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• Save time by assigning feedback directly from the widget (great for bug reporting!)

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• It's now super-easy to give feedback on mobile devices

Switch to the new annotation tool

We've made it really easy to switch to the new tool. Simply go to Widget Settings for each project and switch over to Modern. If you need any help switching to the new tool, please feel free to contact us.

Not yet a Userback customer? No worries. Get started with a free account and start collecting visual customer feedback today!