Userback + Zendesk. Make customer support easier!

Zendesk makes support and customer engagement software for everyone.

And when it’s combined with the visual feedback collected in Userback, your support team can quickly understand issues as they arise and resolve them faster.

That's why we're really excited to announce that Userback now integrates with Zendesk.

Automatically send visual customer feedback, including video recordings and annotated screenshots to Zendesk as new support tickets. Save time and give your support team the information they need to respond to customers and resolve issues faster!

Why connect Userback with Zendesk?

  1. Save time by sending visual customer feedback with important browser information to Zendesk as a new ticket. No longer will your support team need to look up information across multiple tools to see what’s going on.
  2. Keep everyone in your support team on the same page by managing all customer feedback in the same place.
  3. Resolve issues faster and improve customer experience by streamlining your customer feedback and support workflows.

Connecting Userback to Zendesk is easy

Simply login and head on over to the Integrations page. Check out this help article if you need a little help.

Not yet a Userback customer? No worries. Get started with a free account and start collecting visual customer feedback today!

Try it!

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