Why choose Userback over Bugherd?

More than just a bug tracking tool. Userback lets you collect visual feedback on any web page.
It even works on images!

https://ditchbugherd.com
Feedback

Looking for Bugherd alternatives? We've got your back!

Userback's powerful visual feedback tool lets you collect feedback with video and annotated screenshots from any web page.
You can even get feedback on images!

Easy to use UI
Collect feedback with video screen capture
Collect visual feedback on any web page
See exactly what customers see with screenshots
User-friendly annotation tools for contextual feedback
Collect multiple screenshots at once
Collaborate on feedback with your team
Customize feedback for more than just bugs
Allow public comments
Integrate with popular tools

Userback is the fastest growing alternative to Bugherd

Collect
video feedback

Give customers a voice and let them easily provide video feedback on any website or design.

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Works on both live and local sites

Userback also works on local hosts and is perfect for QA, UAT and bug reporting.

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Manage
design reviews

Easily upload images, videos, and PDF docs to share with your clients for feedback.

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Awesome tool to gather customer feedback and bugs! We use Userback daily to quickly get feedback from our clients on their website development projects. Our clients love it and the video feedback tool is a nice way to see the exact issue in their browser.

Kaushal Sheth, Founder - Xenrion

More than just bug tracking. Userback is a better way to manage all of your customer feedback.

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

What our clients say

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.

Peter Kadas
Peter Kadas
CEO at Traction Tribe

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.

Paulo Faustino
Paulo Faustino
Project Manager at Modulus Web Design

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.

Felipe Muñoz
Felipe Muñoz
CEO at Growing Pains Guru

I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.

Paul Impellizeri
Paul Impellizeri
VP at Great Big Digital Agency

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.

Kevin Bartok
Kevin Bartok
Manager at Duckly Marketing Agency
Try it!

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