Streamline UAT, QA and bug tracking with visual customer feedback

Jira

Get visual bug reports from any web page

Let your team and clients give you visual feedback on any web page and automatically create Jira tasks with screenshots, browser information and more.

Userback - Annotate

Save money on Jira licenses

Have as many reporters as you want and easily collect visual feedback and bug reports directly into Jira, even from users who do not have a Jira account.

Userback - Jira Task

Automatically add screenshots to Jira

Userback works seamlessly on live sites and development hosts so your team will never have to manually add screenshots to Jira tasks again.

Userback - Screenshot

How to create Jira tasks with visual customer feedback?

1

Create a Userback account
 

Sign up for Userback and create your first project.

2

Embed the feedback widget on your site / web app

Install Userback on your website or use our browser extensions to receive visual feedback and bug reports.

3

Connect Userback to your Jira account

Get new tasks created in Jira every time you receive feedback with Userback.

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

Try Userback For Free

What our clients say

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at Booking.com

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies
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