Every time a website visitor gives feedback, we can POST all the data in JSON format to a URL of your choice

2    "id": 78303,
3    "url": "https://app.userback.io/viewer?a=1212121&p=9898&k=08f97y8sdifuofsay98as",
4    "page": "https://www.example.com/example",
5    "email": "visitor@example.com",
6    "rating": 5
7    "description": "Your product is great!",
7    "browser": "Chrome 72.0.3626.119 (Mac)",
7    "window_size": "1818 x 835",
7    "screen_resolution": "2560 x 1080",
8    "screenshot": "https://static.userback.io/1/project/1/feedback/87841/screenshot/screenshot.png",
9    "attachment": ""
10    "comments":  [
11        {
12            "comment": ""The font here is too big",
13            "attachment": ""https://static.userback.io/1/project/1/feedback/87841/attachment/font.zip"
14        },
15        {
16            "comment": ""There is a typo here",
17            "attachment": ""
18        }
19    ]

Get visual feedback from any web page

Let your team and clients give you visual feedback on any web page and automatically send it to any URL along with screenshots, browser information and more.

Userback - Annotate

Post feedback, bugs and tasks to almost anywhere

Using webhooks and Userback, we can send visual feedback from your website and images to just about anywhere. Centralize your feedback and keep designers, developers and project managers on the same page.

Userback - Feedback Management

Manage customer feedback in one place

Collect website feedback, bug tracking and UAT in one place and automatically send it to any URL using webhooks.

How to use Userback with webhooks?


Create a Userback account

Sign up for Userback and create your first project.


Embed the feedback widget on your site / web app

Install Userback on your website or use our browser extensions to receive visual feedback and bug reports.


Connect Userback to your GitLab account

Send new feedback to your webhook URL every time you receive feedback with Userback.

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

Try Userback For Free

What our clients say

The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.

Kevin Bartok
Kevin Bartok
Manager at Duckly Marketing Agency

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.

Paulo Faustino
Paulo Faustino
Project Manager at Modulus Web Design

When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.

Felipe Muñoz
Felipe Muñoz
CEO at Growing Pains Guru

Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.

Peter Kadas
Peter Kadas
CEO at Traction Tribe

I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.

Paul Impellizeri
Paul Impellizeri
VP at Great Big Digital Agency

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies
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