Automatically collect key browser information along with video and annotated screenshots. Perfect for visual bug tracking!
Manage all customer feedback in one place and integrate with tools you already use.
Respond faster to customer feedback and easily let them know when issues are resolved.
Get highly contextual feedback with video and annotated screenshots. Stop relying on email and let users tell you exactly what they want directly from your web application.
Userback works on both live and local hosts, making it great for QA, UAT and bug tracking as well!
We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!
Peter Van Dijk, Vision6 - CTO
Userback is amazing for any saas or software development company! I love the software and the major selling point for us was that it natively integrates with Teamwork. The support is amazing and I've always had a positive reply.
Naveen Dhana Lak, Tier5 - Assistant Manager
Userback is incredibly easy to use and install. The canvas layer is invaluable to convey ideas and gather feedback from our users. The discreet feedback tab is great. It doesn't intrude into our UX, but lets users know that we're receptive to feedback.
Jack Seddon, Coretal - Director
Style the widget to perfectly meet your needs. Or seamlessly integrate it with your product using our Javascript API.
Give customers a voice and let them easily provide video feedback directly from your website.
Monitor feedback from your dashboard. Track the status of your feedback along with how customers rate your product.
Collect high quality screenshots from any website or design. Userback's annotation tool works perfectly on all browsers and devices!
Never miss critical issues again! Get immediately notified of new and updated feedback. Userback also integrates with popular tools like Slack and Jira.
Customize workflows and manage feedback in a way that suits you best. You can even invite your team and assign feedback.
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level
Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.
When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.
The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.
Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.
I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.
What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
Slack
Jira
Microsoft Teams
Teamwork
Trello
Basecamp
Asana
ClickUp
GitHub
GitLab
Monday
Zendesk
Webhook
Zapier
WordPress