Build better web applications

Empower users to show you exactly what they want with video and annotated screenshots.

Try Userback For Free

See exactly what your customers see

Solve issues faster

Automatically collect key browser information along with video and annotated screenshots. Perfect for visual bug tracking!

Centralize customer feedback

Manage all customer feedback in one place and integrate with tools you already use.

Increase satisfaction

Respond faster to customer feedback and easily let them know when issues are resolved.

Understand your customers

Get highly contextual feedback with video and annotated screenshots. Stop relying on email and let users tell you exactly what they want directly from your web application.

Userback - Manage Feedback

Collect feedback on both live and local hosts

Userback works on both live and local hosts, making it great for QA, UAT and bug tracking as well!

Userback - Collect Feedback

We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!

Peter Van Dijk, Vision6 CTO

Features tailored to software companies

Customize the widget

Style the widget to perfectly meet your needs. Or seamlessly integrate it with your product using our Javascript API.

Collect video feedback

Give customers a voice and let them easily provide video feedback directly from your website.

Insightful feedback dashboard

Monitor feedback from your dashboard. Track the status of your feedback along with how customers rate your product.

See exactly what your customer sees

Collect high quality screenshots from any website or design. Userback's annotation tool works perfectly on all browsers and devices!

Get notified of
new issues

Never miss critical issues again! Get immediately notified of new and updated feedback. Userback also integrates with popular tools like Slack and Jira.

Work within your existing workflows

Customize workflows and manage feedback in a way that suits you best. You can even invite your team and assign feedback.

Join thousands of software companies from around the world who already love using Userback to build better products.

Sign up free today!

What our clients say

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at Booking.com

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge
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