Automatically collect key browser information along with video and annotated screenshots. Perfect for visual bug tracking!
Manage all customer feedback in one place and integrate with tools you already use.
Respond faster to customer feedback and easily let them know when issues are resolved.
Get highly contextual feedback with video and annotated screenshots. Stop relying on email and let users tell you exactly what they want directly from your web application.
Userback works on both live and local hosts, making it great for QA, UAT and bug tracking as well!
We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!
Peter Van Dijk, Vision6 CTO
Style the widget to perfectly meet your needs. Or seamlessly integrate it with your product using our Javascript API.
Give customers a voice and let them easily provide video feedback directly from your website.
Monitor feedback from your dashboard. Track the status of your feedback along with how customers rate your product.
Collect high quality screenshots from any website or design. Userback's annotation tool works perfectly on all browsers and devices!
Never miss critical issues again! Get immediately notified of new and updated feedback. Userback also integrates with popular tools like Slack and Jira.
Customize workflows and manage feedback in a way that suits you best. You can even invite your team and assign feedback.
What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders
Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers
Slack
Jira
Microsoft Teams
Teamwork
Trello
Basecamp
Asana
ClickUp
GitHub
GitLab
Monday
Webhook
Zapier
WordPress