Bug Tracking

Track bugs faster than ever before with video and annotated screenshots

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Visual bug reporting

Highlight exactly where the bug is. A screenshot is better than 1000 words.

Userback - Annotate

Collect user data

Automatically collect user data. Every bug report is contextual.

2// Set custom data set
3Userback.custom_data = {
4    account_id : 12345,
5    user_id : 26543,
6    email: "john@example.com"
7    app_id: "sd7fdsahfdsa"
7    domain: "www.example.com"
7    packages: ["pk1", "pk2", "pk3"]
7    name: "John"

Real-time collaboration

Assign tasks and customize workflows for ultra-fast and modern bug tracking.

Real-time collaboration

Integrate with your code repository or ticketing system



Automatically send visual bug reports with video and screenshots to your GitHub repository.


Streamline bug tracking by instantly sending visual bug reports as new issues in GitLab.


Save money on Jira licenses and let your entire team send visual bug reports directly into Jira.

Flexible setup. Install in minutes.

JavaScript API

Customize your feedback widget
Integrate with your own apps
Send customer meta data

Find out more

Browser Extension

Install in under 2 minutes
Easy to use with no code required
Collect feedback on any website

Chrome Firefox

We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!

Peter Van Dijk, CTO - Vision6

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

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