Bug Tracking

Track bugs faster than ever before with video and annotated screenshots

Try Userback For Free

Bug reports your developers will love

Collect precise bug reports with actionable feedback from your website and application. With just a few clicks, your team and users can pinpoint exactly where a bug is, show how to replicate it with a video recording, and give your developers all the info they need.

  • Annotated Screenshots
  • Video Recordings
  • Attachments
  • Bug Reporting Template
  • Console Logs
  • Event tracking

Save time and work smarter together

Userback is built for teams and fits effortlessly into your workflow. Customize your own bug reporting widget and integrate seamlessly with your website and software application. Instantly get notified of new feedback, reply with your own comments, assign tasks, set priorities, and easily collaborate with your team.

  • Custom Workflows
  • Email & Chat Notifications
  • User Permissions
  • Assign Tasks
  • Team Collaboration
  • Filter Bugs, Feedback & more

The swiss army knife of bug reporting

Forget emails and spreadsheets! Save time by centralizing all feedback and bug reports from your entire team and users into one easy to manage workspace. Userback is highly customizable and integrates with popular project management tools so you can build better software and resolve issues faster.

  • 12+ Native Integrations
  • Zapier Integration
  • Advanced Targeting
  • Webhooks
  • Javascript API
  • Browser Extension
https://www.yourproduct.com
https://app.userback.io
Developer
App User
QA / Tester
1
Scroll

Bug reports your developers will love

Collect precise bug reports with actionable feedback from your website and application. With just a few clicks, your team and users can pinpoint exactly where a bug is, show how to replicate it with a video recording, and give your developers all the info they need.


Save time and work smarter together

Userback is built for teams and fits effortlessly into your workflow. Customize your own bug reporting widget and integrate seamlessly with your website and software application. Instantly get notified of new feedback, reply with your own comments, assign tasks, set priorities, and easily collaborate with your team.

2

The swiss army knife of bug reporting

Forget emails and spreadsheets! Save time by centralizing all feedback and bug reports from your entire team and users into one easy to manage workspace. Userback is highly customizable and integrates with popular project management tools so you can build better software and resolve issues faster.


1 
2// Set custom user data
3Userback.custom_data = {
4    account_id : 12345,
5    user_id : 26543,
6    email: "john@example.com"
7    name: "John"
8    app_id: "ds8f-7afd-9fa7"
9    domain: "www.example.com"
10    packages: ["pk1", "pk2", "pk3"]
11};
12 

Collect user data

Automatically collect user data. Every bug report is contextual.


Record console logs

No more bug reports with missing info. Every bug report will include detailed client-side JavaScript errors and other log info captured at the time.

Console logs

Integrate with your code repository or ticketing system

GitHub
GitLab
Jira

GitHub

Automatically send visual bug reports with video and screenshots to your GitHub repository.

GitLab

Streamline bug tracking by instantly sending visual bug reports as new issues in GitLab.

Jira

Save money on Jira licenses and let your entire team send visual bug reports directly into Jira.

Flexible setup. Install in minutes.

JavaScript API

Customize your feedback widget
Integrate with your own apps
Send customer meta data

Find out more

Browser Extension

Install in under 2 minutes
Easy to use with no code required
Collect feedback on any website

Chrome Firefox Edge

We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!

Peter Van Dijk, CTO - Vision6

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

Try Userback For Free
Try it!

Contact Us

Thank you!
We will get back to you as soon as possible
at .