Bug Tracking Tool

Report bugs and issues on your website and give developers everything they need to replicate them effortlessly

Try Userback For Free

Bug reports your developers will love

Collect precise bug reports with actionable feedback from your website and application. With just a few clicks, your team and users can pinpoint exactly where a bug is, show how to replicate it with a video recording, and give your developers all the info they need.

  • Annotated Screenshots
  • Video Recordings
  • Attachments
  • Bug Reporting Template
  • Console Logs
  • Event tracking

Save time and work smarter together

Userback is designed to help teams collaborate by fitting effortlessly into your existing workflow. Customize your own bug reporting widget and integrate it seamlessly into your website and web applications. When bugs are reported, receive real-time notifications and reply immediately with your own comments. Turn those comments into actionable tasks, set priorities, and easily collaborate with your entire team.

  • Custom Workflows
  • Email & Chat Notifications
  • User Permissions
  • Assign Tasks
  • Team Collaboration
  • Filter Bugs, Feedback & more

The swiss army knife of bug reporting

Feedback through emails and spreadsheets doesn’t work in the digital age. Userback helps teams save time by centralizing all feedback and bug reports into one easy-to-manage workspace. Take your bug reporting to the next level with a highly customizable user interface that integrates with today’s most popular project management tools.

  • 12+ Native Integrations
  • Zapier Integration
  • Advanced Targeting
  • Webhooks
  • Javascript API
  • Browser Extension
https://www.yourproduct.com
https://app.userback.io
Developer
App User
QA / Tester
1
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Bug reports your developers will love

Collect precise bug reports with actionable feedback from your website and application. With just a few clicks, your team and users can pinpoint exactly where a bug is, show how to replicate it with a video recording, and give your developers all the info they need.


Save time and work smarter together

Userback is built for teams and fits effortlessly into your workflow. Customize your own bug reporting widget and integrate seamlessly with your website and software application. Instantly get notified of new feedback, reply with your own comments, assign tasks, set priorities, and easily collaborate with your team.

2

The swiss army knife of bug reporting

Forget emails and spreadsheets! Save time by centralizing all feedback and bug reports from your entire team and users into one easy to manage workspace. Userback is highly customizable and integrates with popular project management tools so you can build better software and resolve issues faster.


1// Set custom data in API
2Userback.setData({
3    account_id : 12345,
4    user_id : 26543,
5    name: "John"
6    email: "someone@example.com"
7    app_id: "ds8f-7afd-9fa7"
8    plan: "Professional"
11)};

Collect user data with context

Automatically collect user data through Userback and provide additional context to bug reports - helping your team act fast and effectively.


Record console logs

Bug reports with missing info are a developers worst nightmare. Userback bug reports include detailed client-side JavaScript errors and other log info captured in real-time.

Console logs

Seamlessly integrate with your code repository or ticketing system

Flexible setup. Install in minutes.

JavaScript API

Customize your feedback widget
Integrate with your own apps
Send customer meta data

Find out more

Browser Extension

Install in under 2 minutes
Easy to use with no code required
Collect feedback on any website

Find out more

We used to spend 2-3 hours every week reviewing customer feedback and trying to work out what to do with it. Now with Userback it takes less than 10 minutes. It fits perfectly into our workflow!

Peter Van Dijk, CTO - Vision6

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

Try Userback For Free
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