Userback's powerful visual feedback tool lets you collect feedback with video and annotated screenshots from any web page.
You can even get feedback on images!
Collect video feedback directly from your website. No browser extension required.
Instantly turn images, videos, or PDF files into a dynamic canvas ready for feedback.
We moved to Userback from another tool Usersnap that we used for a few years. Userback is less expensive, has a better UI and UX, has better features, and more than anything actually responds to customer requests.
Since Userback introduced video feedback, it is hands down the best option on the market! I've tested a bunch of different feedback tools including Usersnap, but they all had me wanting additional features to provide a smooth experience.
Userback is the best user feedback software out there! I like that I can collect user feedback for pretty much anything, but especially for WordPress. I can build my sites and collect feedback on the real deal, so I cut down production time.
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What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.
When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level
The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.
Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders
I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches