Join Userback's co-founders for our first-ever "ask me anything". Friday 4th December, at 1:00 pm PST.
Why choose Userback over Usersnap?
Don't be fooled by our similar name. Userback gives you a lot more value when collecting visual customer feedback.
Looking for Usersnap alternatives? We've got your back!
Userback's powerful visual feedback tool lets you collect feedback with video and annotated screenshots from any web page.
You can even get feedback on images!
Collect visual feedback with screenshots
Collect multiple screenshots at once
Upload attachments with feedback
Collaborate on feedback with your team
Automatically works on local web pages
Get full access to the API
Integrate with popular tools
Userback is the fastest growing alternative to
Give customers a voice and let them easily provide video feedback on any website or design.
Works on both live and local sites
Userback also works on local hosts and is perfect for QA, UAT and bug reporting.
Easily upload images, videos, and PDF docs to share with your clients for feedback.
We moved to Userback from another tool (Usersnap) that we used for a few years. Userback is less expensive, has a better UI/UX, has better features, and more than anything actually responds to customer requests.
Jeff Mackler, Owner - MRW Connected
A better way to manage customer feedback
Try Userback for free. We think you’ll love it!
Sign up for a free 14 day trial. No credit card required.
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What our clients say
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches
Web App Engineer at Revolution Technologies
What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
Head of Design at MRDZYN Studio
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
System Integration Manager at Orbitz Worldwide
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders
Web Developer at Apphut
Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers
Senior UX Designer at Booking.com
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level
Special Event Coordinator at Coloredge