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WordPress
Perfect for web agencies, software companies, designers and developers.
Userback will help you save time and build better products.
Collect feedback with
video and screenshots
Get contextual feedback with our user-friendly screen capture and annotation tool.
Try it
Measure feedback and productivity
Track customer feedback in real-time and get insights on how projects are performing.
Manage multiple teams and clients
Streamline project management and invite clients to view their feedback.
Video screen capture
Collect video feedback from any web page or design. Give customers a voice and let them provide video feedback without ever having to leave your site.
Screenshots with annotations
Capture visual feedback on any image or web page. Just draw on the screen and easily add annotations. Ditch those time-consuming emails and feedback with no context!
Customer feedback workflows
Manage customer feedback for multiple projects in the same place. Stay organised with tags, categories and notifications. Never miss important feedback again!
Integrate with your favorite tools
Save time by integrating Userback with the most popular bug tracking and project management tools.
Trusted by 20,000+ teams around the world.
Try Userback for free. We think you'll love it!
Sign up for a free 14 day trial. No credit card required.
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4.8 / 5 - See why customers love Userback!
What our clients say
What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders
The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.
Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches
Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.
When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
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