Visual feedback from

Forget managing feedback over email and spreadsheets. Userback is your one stop for customer feedback, bug tracking, user acceptance testing, and more.

See how it works

Get visual feedback on any web page

Encourage feedback with an intuitive system that your team and customers can use easily without leaving the page!

See How

Userback - Annotate


Give customers a voice with video feedback

3rd party tools and browser extensions can make feedback complex. Userback has everything you need to collect video feedback from customers directly on your website.

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Replicate bugs faster with session replay

Save time and take the guesswork out of debugging. With Userback you can watch a session replay alongside your user's feedback.

Session Replay
Userback - Screenshot
Userback - Screenshot

Enhance feedback with comments

Reporters can quickly draw and write text directly on your website, PDF or image with our modern annotation tool. Works perfectly on screens of all sizes!

Manage customer feedback in one place

Collect and organize feature requests in an elegant interface, whilst letting users vote and comment to show you what really matters to them.

Feedback Portal
Feedback Branding
Email Branding

Add custom branding and boost trust

Encourage feedback with branded tools that your customers will love to use.

Stay organized with notifications

Easily set up notifications to know the instant customer feedback has been added and updated. Never miss important feedback again!

Userback - Notification
Userback - Slack Notification

Instantly turn your design into a dynamic canvas ready for feedback.

Flexible for both live and local sites

Userback works seamlessly on local hosts, making it perfect for QA, UAT, and bug reporting.

Customize the feedback widget

Customize the Userback widget to match your brand. Easily update colors, button style, and more!

Share and collaborate on feedback easily

Prevent duplicate feedback by showing users what has already been submitted.

Flexible setup. Install in minutes.

JavaScript API

Customize your feedback widget
Integrate with your own apps
Send customer meta data

Find out more

Browser Extension

Install in under 2 minutes
Easy to use with no code required
Collect feedback on any website

Find out more

Try Userback for free. We think you’ll love it!

Sign up for a free 14 day trial. No credit card required.

What our clients say

The perfect app for client feedback with video and pictures! Userback is a huge time-saver when it comes to getting feedback from your clients. Not only can the client give notes and remarks using text but also recording a short video without installing any special add-on in their browser.

Kevin Bartok
Kevin Bartok
Manager at Duckly Marketing Agency

I really like Userback. More importantly, my clients LOVE Userback. When I complete a website and send over a prototype, my clients can easily add feedback quickly with notes and annotations. It takes the guess work out for deciphering client feedback.

Paul Impellizeri
Paul Impellizeri
VP at Great Big Digital Agency

When working with clients it's vital to have a clean UX and simple interaction. With Userback every new project evolves quickly and in a timely manner and it's really easy to use with Wordpress sites.

Felipe Muñoz
Felipe Muñoz
CEO at Growing Pains Guru

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

Userback makes the hardest part of a web development project easy. Our clients love the way they can practically draw on the screen, highlighting whatever they're not comfortable with. All in all, Userback is a rock solid tool in our arsenal.

Peter Kadas
Peter Kadas
CEO at Traction Tribe

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

Userback is one of the services I love the most. Receiving feedback used to mean long emails, tons of print screens, and misunderstandings that lead to wasted work hours. With Userback we can provide a smoother experience to everyone involved.

Paulo Faustino
Paulo Faustino
Project Manager at Modulus Web Design
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