Userback Pricing Plans

Start collecting user feedback, no credit card required. Start your free 14 day trial today!

Monthly AnnualSave 15%

Basic

$8/month
Collect feedback in small teams
2 Users
1 Project
Unlimited Reporters
Unlimited Page Views
Plus
Collect Unlimited Feedback With screenshots, annotations and browser information
Widget Customization Change color, style and position to suit your needs
Team Collaboration Add comments and assign feedback to team members
Workflow Customization Use tags and change status to suit your needs
Notifications Get notifications by Email, Slack & MS Teams
 
 

Standard

$34/month
Collaborate on multiple projects
5 Users
5 Projects
Unlimited Reporters
Unlimited Page Views
Everything in Basic
1GB Attachments 1GB of attachment storage
Multiple Screenshots Provide multiple screenshots with feedback
Public Comments Share feedback and allow anyone to add comments
User Restrictions Choose the projects each user has access to
Client Role Invite clients to view only the feedback in their projects
Integrations Integrate with Jira, Slack, Trello and more
2000+ Zapier Apps Automate your work with Zapier

Growth

$69/month
Manage web projects for clients
15 Users
 
25 Projects
  • 25 Projects
  • 50 Projects
  • 75 Projects
  • 100 Projects
Unlimited Reporters
Unlimited Page Views
Everything in Standard
5GB Attachments 5GB of attachment storage
Design & PDF Feedback Get feedback on designs, images & PDF files
Export Feedback Export feedback from your account
Javascript API Further customize Userback with our API
Webhooks Build your own integration using webhooks
Remove Powered By Remove Powered By Userback from the widget
Widget Logo Add your logo to the feedback widget

Premium

Tailor a plan to suit your needs
Up to Unlimited Users
Up to Unlimited Projects
Unlimited Reporters
Unlimited Page Views
Everything in Growth
10GB Attachments 10GB of attachment storage
Dedicated Account Manager Regular check-ins with our team of experts
Enterprise Level Support Priority support via email and live chat
Elite Onboarding Personalized onboarding plan tailored to your needs
Custom Integrations Get help to integrate Userback with your systems
Invoice Payment Custom terms and payment options
 

Additional Options

Video Feedback

$ 10.50/month

Get highly contextual feedback by adding the video screen capture option to your feedback widget. It's the perfect way to give customers a voice and provide video feedback directly from your website.

All prices shown are in US dollars

Frequently Asked Questions

What payment types are accepted?

All Userback accounts are either pre-paid for 30 days or 12 months. We accept payment via most credit cards and you can cancel at any time.

Can I change my plan?

You can change plans at any time. Changing plans is instant; you'll simply pay the difference and remain on the same monthly or annual cycle.

Do you offer a free trial?

Yes, all new accounts start with a free trial of the Growth plan. You get full access to Userback for 14 days and can upgrade at any time.

Is there a special offer for startups?

You bet! We love supporting startups and helping them grow. If you're a startup, you can apply to get 50% off all annual plans.

Do you have discounts for charities?

Most definitely! We'd love to support your charity with a 50% discount. Contact us to find out more.

Join web agencies, software companies, designers and developers from around the world who already love Userback to collect and manage customer feedback.

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