All Userback accounts are either pre-paid for 30 days or 12 months. We accept payment via most credit cards and you can cancel at any time.
You can always downgrade your plan. If you're using more projects than the new plan allows, select the projects to keep, and archive the rest.
Yes, you can save month to month by signing up to an annual plan. You can always change your plan if your requirements change.
You can change plans at any time. Changing plans is instant; you'll simply pay the difference and remain on the same monthly or annual cycle.
If you decide to close your account mid month, you'll still have access to all your feedback until your billing cycle ends.
Yes, all new accounts start free for 14 days on the Agency plan. You can upgrade at any time or continue on the Free Plan forever.
Collect feedback with 1 project, 1 user and limited features. The free plan is great for small projects or freelancers.
Userback is integrated with popular apps like JIRA, WordPress and Slack. We're always building new integrations so keep an eye out.
All upgraded accounts have rich email notifications. Free accounts are notified of new feedback but need to log in to view it.
Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders
Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers
Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches
With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations
What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser
With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level