Userback Pricing Plans
Start collecting user feedback, no credit card required. Pay only when you're ready to upgrade.

Free

$0/month
 
 
1 User
1 Project
Unlimited Page Views
Start
 
Text Feedback
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Team

$16/month
* Billed annually or
$19 month-to-month
5 Users
3 Projects
Unlimited Page Views
Start
 
Feedback with Screenshots
Widget Customization
Notifications
JavaScript API
Integrations
Collaborate on Feedback
Workflow Customization
Attachments
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Agency

$42/month
* Billed annually or
$49 month-to-month
10 Users
15 Projects
Unlimited Page Views
Start
14 day free trial
Feedback with Screenshots
Widget Customization
Notifications
JavaScript API
Integrations
Collaborate on Feedback
Workflow Customization
Unlimited Attachments
User Restrictions
Client Role New
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Corporate

$59/month
* Billed annually or
$69 month-to-month
Unlimited Users
Unlimited Projects
Unlimited Page Views
Start
 
Feedback with Screenshots
Widget Customization
Notifications
JavaScript API
Integrations
Collaborate on Feedback
Workflow Customization
Unlimited Attachments
User Restrictions
Client Role New
Feedback Export
Remove Widget Branding
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Frequently Asked Questions

What payment types are accepted?

All Userback accounts are either pre-paid for 30 days or 12 months. We accept payment via most credit cards and you can cancel at any time.

Can I downgrade my plan?

You can always downgrade your plan. If you're using more projects than the new plan allows, select the projects to keep, and archive the rest.

Is there an annual plan?

Yes, you can save month to month by signing up to an annual plan. You can always change your plan if your requirements change.

Can I change my plan?

You can change plans at any time. Changing plans is instant; you'll simply pay the difference and remain on the same monthly or annual cycle.

Can I close my account?

If you decide to close your account mid month, you'll still have access to all your feedback until your billing cycle ends.

Do you offer a free trial?

Yes, all new accounts start free for 14 days on the Agency plan. You can upgrade at any time or continue on the Free Plan forever.

What is the Free Plan?

Collect feedback with 1 project, 1 user and limited features. The free plan is great for small projects or freelancers.

Can I integrate with 3rd party apps?

Userback is integrated with popular apps like JIRA, WordPress and Slack. We're always building new integrations so keep an eye out.

What are limited notifications?

All upgraded accounts have rich email notifications. Free accounts are notified of new feedback but need to log in to view it.

Join web agencies, software companies, designers and developers from around the world who already love Userback to collect and manage customer feedback.

Try Userback For Free

What our clients say

Userback is the perfect solution for capturing feedback about how our web pages are working. We recently used it during UAT to track bugs and capture suggestions from stakeholders

David Hutson
David Hutson
Web Developer at Apphut

Userback makes so much sense! It simply changes the way we communicate with our clients and the way our clients collect feedback from their customers

Warwick Kay
Warwick Kay
Senior UX Designer at Booking.com

Userback is a must have for any web application designer or developer. It's a unique tool that is an elegant answer for many client headaches

Stephen Moss
Stephen Moss
Web App Engineer at Revolution Technologies

With Userback I have more control over projects. It allows me to add multiple projects and users and control them with project-based limitations

Erinn Corbitt
Erinn Corbitt
System Integration Manager at Orbitz Worldwide

What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser

Mike Rosales
Mike Rosales
Head of Design at MRDZYN Studio

With Userback it is very easy to integrate feedback with our customers. The service allows us to provide customer support at the highest level

Annmarie Woodworth
Annmarie Woodworth
Special Event Coordinator at Coloredge
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